Sample list of Baltimore City related service provider comments from our last quality assurance survey ::

“Much better than the old way”
“I really feel like this system is working for me”
“ET is much preferred over other ways of tracking related services”
“Generally I love it”
“Few problems, easy to use and efficient”
“ET is an asset to us”
“I love this program…..wish we had done this years ago”
“Efficient and user friendly”
“ET has made my life easy”
“Easy to access and utilize”

Statistics::

Pilot group of 120 users trained in October 2006, within 4 weeks 98% of the users were able to enter and print clinical notes.

A second group of 100 users was trained in February 2007…..in this group 97% were able to enter encounters within 2 weeks and 94% were able to view and print encounters.

Ability to navigation screens easily was between 89% and 90% for both groups. (group contains novice computer users)